The Benefits of Quality Control

Entrepreneurs and small businesses have almost no margin for error. They must be sure that they deliver the best products and services to their customers at all times. Otherwise, they risk damaging their reputations beyond repair. Without the volume larger companies have to cushion the blow, any loss of business could be devastating. This is what makes quality control such a vital aspect of any company’s operations.


Keeping clients and consumers happy means a business gains a better chance of achieving sustainable success. No matter what type of work entrepreneurs do, or which markets they serve, having the protocols in place to guarantee everything happens as it should is not optional.


The most obvious place where quality control benefits companies is on the production floor. For example, manufacturers can identify defects before they have a chance to make it to the public. This enables businesses to prevent costly recalls and problems with products that could hurt their standing with the public. Effective quality control also has the potential to reduce waste and lower a business’s overall costs.


However, these processes are just as essential in an office environment as they are on the assembly line. By taking the necessary steps to eliminate mistakes and double-check all work, companies can improve morale, increase sales and build stronger teams. Without the need to scramble and correct missteps after the fact, employees are free to concentrate on giving their full efforts and supporting one another. This means higher productivity and a more effective organization as a whole.


To learn more about what quality control can do for your entrepreneurial goals, take a look at the accompanying checklist and see why there’s no excuse for ignoring it:

Guide created by Thomas Products Ltd.


Author bio: Jeramie Baba is Operations Manager for Thomas Products LTD, a leading manufacturer of industrial- and military-grade flow and level sensors. He focuses on analyzing and improving organizational processes, working to improve quality, productivity and efficiency.


How To Increase Your Confidence In The Business World


In life, we have to be able to back our ability to do things whether it’s a high-pressure situation in a sports game, or a simple trip to the supermarket. It’s not a hugely essential attribute, but it makes everything a lot easier. Those who have such mental strength to be their own biggest fan often find themselves in better positions. It doesn’t always get a person further ahead, but those in the “big leagues” are all able to back themselves. 

Some people are born with immense amounts of self-belief; some acquire it due to their upbringing. But it’s not just a natural thing—self-belief can be obtained and honed. As stated before, confidence isn’t an essential part of life; lots of people are just fine without it, but it would certainly aid you in what can be a cruel and unforgiving society. 

There are aspects of life where self-belief and confidence are super necessary, however. One of those aspects is business. If you want to really succeed in business, it’ll take a lot of strength and conviction.

Maybe you’ve got a few ideas and are desperate to get going, but you aren’t quite ready. Let’s look at a few ways you can build up some of that self-confidence so you can smash whatever obstacles face you.


Surround Yourself with Everything 

In order to really gain vast amounts of knowledge about something, you need to be constantly within its space. For example, if you want to learn a language, you can use books, apps or software, but there’s nothing quite like heading over to that country and being totally immersed in the local language and culture.

Listening to podcasts regularly, watching business seminars online, and having the like surrounding you most of the time will ingratiate you fully. You’ll have all the confidence in the world if you know exactly what you’re talking about.  


Go Back to School

Another way of recognizing that you know exactly what you’re talking about is by furthering your education. Being taught about certain areas of business by people who know more than you isn’t a bad idea, right?

You could simply search online to find schools like Regis College and many, many more to see if they have what you’re in need of. Obtaining knowledge is one way of building your belief, but having the actual, tangible qualification will surely up your self-esteem.


Keep Trying and Failing 

Failure is still typically viewed as a bad thing, especially in this day and age where people are very eager to highlight someone’s defeats. Failure is not a problem, though (as long as it’s not a catastrophe).

When you mess up, you learn. Every single time you’ve ever failed at anything, you’ve learned how not to do it. Fitness, education, domestic life—you always grow afterwards. Constantly messing up is a good thing because it’s a sign of progress. Learn to enjoy the defeats. 


Rejection Isn’t All Bad 

In the same spirit, it’s good to realize that being rejected in any form is also not a problem. If you’re going to start a business and become a success, you’re going to meet a lot of doubters and nay-sayers along the way. It might not sound pleasant, but these experiences are inevitable.

Therefore, don’t take rejection too seriously. It’s all part of the process and will make you stronger and more confident if you learn how to handle it. 

How To Develop Your Skillset As A Manager



Managers come in many forms and have plenty of different tasks to do. You could be a customer service manager, admin manager, office manager—whatever! 

Regardless of your specific job title, all managers share a common theme: being in charge of people. As a consequence, it’s your job to look after the employees beneath you. This means you ensure they do their jobs correctly—but you also help educate and train them to be better. 

Naturally, this requires a particular skillset. So, here’s how you develop your own set of skills to improve as a manager:


Find a Mentor

The best managers tend to have someone they look up to—like a mentor. This person gives them advice on how to do things, and they have previous experience in management.

In some cases, you may have your job role because someone promoted you. In fact, you could’ve been promoted by your own manager. As such, there’s a ready-made mentor right there. They have all the experience required and they also happen to know the organization you work in. 

Otherwise, you can find mentors just about anywhere in life. Your parents may be excellent mentors. They should have plenty of life experience to help you out. Who knows—your mother or father may have been in the same position before as you. By getting assistance from people who’ve walked the walk, you’ll soon develop your skills. They’ll teach you what to do in certain scenarios, and they’ll help you take control over your team.



Study Relevant Subjects

A lot of advice out there in regards to becoming a better manager or leader will tell you to study. That’s all it says: study. This advice isn’t technically incorrect, but it could be more specific. Instead, study relevant subjects. Study things that help you develop skills that are beneficial to your manager role. 

For instance, you could study the psychology of human learning. By doing this, you learn how people’s brains work and the type of work they respond to the best. Places like Rutgers University have online Masters courses that cover this type of thing, so it’s something you can study as you work.

If you understand how your employees are wired, then you can alter your managerial style. Focus on things that will psychologically tick with them. As a result, they respond better to training and improve their quality of work.


Attend Talks/Conferences

If you run a business, then attend business events. Conferences and trade shows help you learn more about your industry and how to proceed with things. The same goes for anyone who has a team of employees to manage; attend different events! 

People hold inspirational and motivational talks all the time. You may even get some business owners or managers at trade shows that host a talk and provide advice. If you go to things like this, it’s an excellent way to learn new things.

It’s similar to having a mentor, only there’s no direct contact with them. You still get advice from someone more experienced than you, and they might even hold workshops as well. So, it’s worth looking for events like this as you continue your personal development as a manager.


Get Feedback

Never be afraid to ask your employees for feedback. Ironically, they’re probably scared to do this to your face. Therefore, set up a way to give anonymous feedback. There are surveys online you can set up, or hand out cards that they can write on and place anonymously in a box. 

The idea is that they tell you what you’re good and bad at. At the very least, they can tell you what they like most and least about working for you. This can help you see if you’re too strict in some areas or if you’re not giving enough attention to their own development, etc. Find out what you can work on, then develop the skills to make yourself better.

If anything, this is the most vital of all the tips. If you don’t know what needs work, then how can you improve? You’ll waste time developing a load of other skills that are worthless to your job. 

Managers have many responsibilities, but your team is number one. If you learn how to take care of them, then the rest of the business will thrive. It doesn’t matter if you’re a sales manager with a team of five people or the general manager of a business that oversees hundreds of employees! All that matters is that you learn how to be better at your job.


A Checklist For Improving Your Sales Performance & Increasing ROI

If there was a graveyard for businesses, the most common epitaph would likely be, “That’s the way we’ve always done it.” No company has ever achieved growth by standing still, and only those willing to change can succeed. Even the most successful companies understand they need to constantly evolve and improve to maintain their positions in the marketplace.

This is especially true when it comes to your sales organization. Perhaps nowhere is the competition fiercer and the need for evolution more evident than in sales. Fortunately, there are a number of ways shrewd leaders can help ensure that their salespeople have the resources and motivation necessary to accomplish real development and get the most out of the investment placed in them.

When it comes to improving sales performance, one common mistake many professionals make is ignoring bad reviews. Although the first impulse may be to dismiss criticism, there’s often a kernel of wisdom to be found there. Viewing negative feedback as a learning opportunity rather than an insult can be crucial for helping salespeople grow in their abilities.

Another misstep made by many organizations is failing to take full advantage of technology. Software makes it possible for teams to measure their effectiveness effortlessly, giving them a clearer picture of where they thrive and where they need to improve. Applications also enable automation that takes many of the most repetitive and tedious job responsibilities off their shoulders.

Don’t let your company die from starvation. Continue to feed it new ideas and look for means of continuous improvement. If you do, you’ll stand a much better chance of climbing to the top echelon in your industry. For more ideas you can use to bolster the performance of your sales team, check out this checklist:

Sales Performance Checklist created by Neocol

This guest post was written by David Holstein, who is Vice President of Revenue for Neocol, a Silver Salesforce Consulting Partner specializing in CPQ, billing, integration, sales cloud and service cloud. With eight-plus years of experience in the industry, Holstein focuses on using his knowledge of the Salesforce ecosystem to help improve people’s lives personally and professionally.

Getting Translated? Here’s What You Need to Know

Image via Pixabay

As a writer, you’re a wordsmith. A connoisseur of words. At least, in your own native tongue. But what do you do when your words need to be carefully traded for those of another language? Unless you’re lucky enough to be multilingual, you’ll need a translator.

Whether you’re a business writer breaking out into new international markets, or an author looking to sell more books, you might be thinking about translation services. But hiring a translator isn’t always as straightforward as you might imagine. Here’s what you need to know.


Do you really need translation services?

If you need your words in another language, you might think the answer is automatically: “yes!” But actually, there’s a difference in translation versus interpretation. These two terms are often confused by people seeking professional translation services. What’s the difference?

Interpretation usually relates to spoken content and is essentially paraphrasing. Because the didactic use of language differs so wildly between languages, an interpreter will condense the meaning into the most culturally appropriate form. The overall message remains the same, but word for word exchange is altered to reflect the language being used. If you require language services for business meetings or events relating to your writing, interpretation services are what you’re most likely looking for.

Translation, on the other hand, is perfect for the written word. Translation provides an accurate and functional means of communication between two languages. It’s a highly technical undertaking that relies on experts to not only translate the content of your document but also change the formatting so it follows the rules and conventions of the target language. Translation is ideal for highly professional or legal documents, where it’s imperative that the exact meaning of the content remains intact. It’s also what you’ll need for written content like articles and works of fiction.


What you need to consider before hiring a translator

Before you hire a translator, you’ll need to know what your target language is. If your client is in a certain country, this element is taken out of your hands, as you’ll need translation services for that specific language.

If you are a self-published author on Kindle, for instance, you might want to do some market research to see where your book could have a chance of success outside of your own language. Bear in mind that translation into rare languages might cost you more (and be more challenging to source) than translation into a language that is more widely spoken.


Finding a professional service

When you’ve settled on a target language, find a translation service that is an expert within that language. Usually, a translator is a native-level speaker of the language that the work is being translated into. Therefore, you can be sure that your work will not sound unnatural and stilted. When translated by an expert translator and native-speaker, it should flow naturally just as if it had been originally written in that language. So if a translation service offers more than one language, it’s worth checking that the individual translator will be a native in that language.

Reading testimonials and online reviews can give you a great insight into whether this service will offer the kind of value for money you need. Quality translation services, whether they be freelancers or entire companies, should have lots of experience under their belt. They might be able to provide references or examples of previous work.

When getting a quote, the translator should tell you what the fee structures are. You can also ask what the policies are for things like revisions, should you need them. Let them know at this stage if you are likely to have ongoing translation needs; for example, for a series of blog posts, as you might be able to make a deal on pricing for longer-term work.


Look for expertise

More than just being an expert in the given language, your potential translator might also be an expert in your particular field. Whether it’s technical writing, marketing materials, or a full work of fiction, you should be able to find a service that has experience in this area. After all, each type of writing has its own unique conventions and expectations. You’ll want to make sure the translator understands what these are and how to navigate them professionally, just like you have done in your native language.

You’ll also want to make sure that the service looks professional. Translation services are often professionally accredited, with a membership to the relevant membership body in that country. If this is not displayed prominently on the website, it might be worth asking to see a copy. This can help to assure you that the company is serious and that they care about maintaining top quality industry standards.


Other logistics to consider

Finally, make sure you know where the translator is based, especially if they are freelance and their location is not immediately obvious on the website. This is important because the translation process might require a lot of back and forth communication. If their office hours are in the middle of the night where you are, it might be better to find someone in a more similar time zone to save a lot of drawn-out communication via email.

If you have a style guide that you follow, be sure to send it over to your translator. If not, it might be helpful to detail the tone of voice, formatting and any other stylistic elements that are important to you. The more you are able to communicate what you hope to get out of the translation services, the more likely you are to be impressed by the results. Providing this information upfront can save assumptions and minor mistakes that then lead to revisions, causing delays.

Getting your work translated can be a big undertaking, but by choosing professional translation services that are experts in their field, you can save yourself a lot of trouble and be very pleased with the result.