If you’ve got a sprawling business empire, then well done. Congratulations: you’ve done something that is hard to do and evades even some of the most successful local businesses. But now that you’re in multiple locations, you’ve noticed that you’re having a few problems.
Making your product consistent is tough: the people working at different locations have different ideas about how the company should operate. And you’re struggling with marketing too: the atmosphere in one location feels rather different to the atmosphere in another.