With the fast pace of business and media these days, it seems it’s harder than ever to get anyone’s attention. This applies not only to your marketing initiatives, but also the people who work for you. Without effective and reliable communication within your business, everything is going to suffer. Here, I’ve listed some of the most effective tactics for improving your internal communications.
Use A Social Collaboration Platform
If you’re looking to improve communication within your business, one of the first things you should do is implement a social collaboration system, which will give your employees access to a single platform of communication. You’re probably already running a commercial phone system from a firm like Phonetel.
However, when it comes to sharing complex information and pieces of the work itself, you’re going to need something with more room for collaboration. With a social collaboration platform, you’ll be able to share important information seamlessly, and integrate it with your existing systems and software, allowing essential communications to happen when and where it’s needed, no matter what kind of device your employees are working on. It will also open up a great opportunity to bring together the data, processes and people needed for greater engagement through a much more convenient medium.
Provide Your Workers with Regular Feedback (Especially Younger Ones)
Younger workers, by which I mean Generation Y onwards, like to receive frequent and detailed feedback about the work they’re doing. Even your older workers, who may not care for specific pointers all that much, can benefit massively from it. If some of the people at your company are a little rudderless in terms of what they can be doing to be better workers, then this needs to change.
Start providing your workforce with a weekly status report, covering the projects they’re working on and the specific priorities within those projects. This should be followed by concise feedback from managers and higher-ups. By doing this, you’ll make your younger workers, and your staff as a whole, feel more empowered, and aware of how the work they do affects every facet of the business.
Create an Online Forum for Queries and Response
Online forums, especially if the company you’re running is fairly large, can be a hugely effective tool for better online communication. Today, there are many enterprise-based social networks, such as Yammer, which will give your workers an online platform where they can interact and engage with various different echelons of the company.
While the most straightforward function of this kind of communication is for workers to throw out questions and have them answered by colleagues with a little more expertise, there’s a lot more that an online forum can offer your business in terms of communication. Staff will be able to share documents and collaborate on projects throughout the network, whether their cubicles are right next to each other or they’re separated by several floors. This will break down your information silos, and make the whole company a melting pot of knowledge and experience.