Businesses that are welcoming to their customers receive positive reviews. Everyone loves a business where they feel like they belong. Providing for all different types of customers makes your business more accessible. When you’re thinking about your customers’ wants and needs, don’t miss the fact that many of them have children. It’s just a given that people have families, and they will often take their children wherever they go. If you want your business to be more welcoming, you need to consider how to make families with young children comfortable.
Family-friendly Bathroom Facilities
If you have bathrooms for your customers to use, don’t forget to consider families. One of the most important things to have is a baby changing station. Babies and toddlers need to be changed, and parents don’t want to have to come up with a makeshift station.
Before you put one in, consider where you want to put it. Don’t make the mistake of only putting one in the women’s bathrooms. Dads take their kids out too and need somewhere they can change a diaper.
Another thing to consider is parents with young kids. You could provide larger parent and child stalls so parents can supervise their kids.
Help with Food and Feeding
Kids have to eat, too, and a lot of the time they don’t eat what the adults are having. One thing to consider is breastfeeding mothers, as well as babies who are bottle fed. Parents often want somewhere quiet to sit, or at least a comfortable place to sit down.
If you have an establishment that serves food, there are further things to consider. For example, you might provide highchairs and a kids’ menu. It’s also useful to offer to heat up bottles or baby food, or perhaps provide facilities for parents to do it themselves.
Children’s Play and Entertainment
Kids can get bored while they’re out shopping, at a restaurant, or even at the bank. Some businesses might go as far as providing a play area to entertain them. However, you don’t need to go that far to help entertain children. You can do smaller things to keep them occupied. For example, if you have a waiting area or room, you might have some toys to play with. You could offer coloring sheets and crayons or other fun activities. Small gestures can make a big difference.
Family-friendly for Employees